Our Guarantee

Red Rocket Couriers treat all of our jobs with the same level of importance and priority. Our guarantee to all of our customers is a 60-minute collection window from the point of booking and a professionally handled service throughout. Our team takes the necessary actions to transport your items to their destination quickly and carefully, so you can have full peace of mind that everything is taken care of. 


With the Courier Exchange platform, you can track our drivers whilst they’re on the way to the collection point and right the way to your item’s final destination. That way, you have full clarity and transparency of where your parcel is at every stage along the way. Not only does this ease any worries but it also allows you to give real-time, accurate updates to the recipient of your goods for their arrival. 


At Red Rocket Couriers, our standards mean a lot to our business. Our team of professionals don’t settle for anything less than the best and each customer is held dearly to the business. All of our drivers possess full and clean drivers licenses, the relevant goods in transit insurance policies and are easily approachable and friendly. 


Our guarantee is simple - we care. A lot of other courier services only care about transporting the goods and profiting as much as possible. However, we make a conscious effort to work with our customers individually so that we can find the perfect solution and ensure that they’re completely satisfied with our all-round service.