Questions & Answers
When looking for the perfect courier to take care of your requests, it’s understandable that you’ll have a lot of questions. At Red Rocket Couriers, our expert team is on hand to answer any questions you may have and alleviate any worries regarding the transportation of your goods.
So, below we’ve handpicked some of the most popular questions we’re faced with regularly and provided our honest answers. If you can’t find what you’re looking for in the list, please don’t hesitate to contact us and we’ll be more than happy to resolve any queries or concerns you have.
Most Frequently Asked Questions
How quickly can you get my item collected and delivered?
We guarantee a 60-minute collection window from the point of booking - and that stands for any location within the UK. The delivery time will depend on the end destination and your individual needs. However, we’re capable of providing efficient same-day delivery.
Does it matter how small or large my item or items are?
In short, no. We specialise in the transportation of goods of all sizes. So, whether it’s an important document or a large heavy load, we can accommodate all different types of items and packages.
Will my item be safe and secure?
What are your opening hours?
Quite simply, we never close! We’re open 24 hours a day, 7 days a week, all-year-round - even Christmas Day. We’re determined to provide our customers with unrivalled quality same-day service.