What is a same day courier service? Well, it may seem blatantly obvious but it’s far more than just delivering parcels as quickly as possible. Sure, efficient and reliable delivery is a main factor, however, that’s only one of the various areas that need to be taken care of.
From providing a fair and accurate quote to choosing the right solution for the transportation of goods, customers' best interests must be at the heart of every decision that a courier makes. The courier and express delivery market are incredibly competitive, so if a business is providing poor customer service and unreasonable suggestions for the job at hand, people will look elsewhere for a partner to put their trust in.
This post will cover in-depth what a same-day courier service is, what items can be sent, the process of booking a delivery and much more.
We’ll cover:
What is a Same-Day Courier Service?
What Items Can Be Sent?
The Process of Booking Your Collection and Delivery
How is Payment Handled?
What is a Same-Day Courier Service?
A same-day courier service provides an efficient collection and delivery of your goods within - yes, you guessed it - the same day! Whether you’ve forgotten a loved one's birthday and need a quick fix or have promised a quick delivery to your clients, express courier services offer a range of delivery options for you to choose from.
Despite what a lot of people think, same-day couriers are based on a lot more than just fast deliveries. High-standard customer service is at the forefront of everything that they do. The customer should be at ease from the moment that they submit their quote request, right the way until they’re notified that their items have been safely delivered.
They can sit back and relax and let the courier take care of everything. From the way that payments are handled to the suitable choice of vehicle from their fleet, couriers ensure that customers are always kept in the loop and are well aware of what’s going on. Communication is a minimum requirement of a successful same-day courier service.
Regular tracking updates are provided for further peace of mind. So, not only can customers track their items every step along the way but they can also provide real-time updates and accurate arrival information for the receiving party.
Quite simply, what sets quality couriers apart from the rest is extensive customer care. Far too many are just in it for filling their pockets. However, at Red Rocket Couriers, our expert team is dedicated to ensuring that our customers are wholly satisfied from the first point of contact to long after the delivery is complete.
What Items Can Be Sent?
Same-day courier services need to have a large fleet of vehicles to accommodate a wide range of client requests. So, what items can be sent? From temperature-controlled goods to legal documents, courier services are faced with unique requests daily. Whatever you’re needing to send (within reason, of course!) there’s likely to be a solution for your requests.
Whether you’ve forgotten your keys and need them delivering quickly or you need to send a large haulage delivery cross country, there are options within the industry that can meet your every need. At Red Rocket Couriers, we’re proud to offer a wide range of delivery options and boast a large vehicle fleet to meet your every need. Our services include:
Pallet Delivery
Medical Items
Legal Documents
Temperature Controlled Goods
Bespoke Art and Antiques
Airport Cargo
Exhibition and Events Delivery
Production Equipment Delivery
The most suited vehicle type will be matched to your individual needs. For example, if you’ve forgotten passports and need them at the airport as quickly as possible, our motorbike courier options will be the most suitable choice. That way, you receive a quicker delivery and the environment benefits from it being the most eco-efficient choice too. There’s no point sending a large van with just some passports in the back, is there?
The Process of Booking Your Collection and Delivery
The first step to booking your collection and delivery is by getting in touch with your chosen courier. Whether that’s filling in a free quote submission or contacting them by various means, your courier needs to know the details of your required job before they can get the wheels in motion.
At the initial point of contact, you’ll need to outline a description of your items, your collection and delivery address details, contact details and any special requests. From there, vehicle types and collection details will be discussed and only when both parties are happy will the job move forwards.
At Red Rocket Couriers, we can be contacted via Whatsapp, live chat, freephone or via our website. So, it couldn’t be easier to get in touch and set about organising your same-day delivery. It really is as easy as that - once you’ve got in touch, you can sit back and relax and we’ll do the rest.
Not only do we promise a quick and efficient delivery but we also aim to make the process as simple and seamless as possible for our customers. Our decisions are all made with your best interests at heart and if you’re unsure about anything, we’ll work together to help alleviate any worries and advise on the best options possible.
From agreeing to the terms of collection and delivery, we can guarantee a 60-minute collection window anywhere in the UK. It really couldn’t be easier!
How is Payment Handled?
Just as easy as booking your collection and delivery, payment throughout the industry is handled in different methods to suit different customer needs. From agreeing on terms of service, the next step is then payment.
As the service is provided over the phone or online, payments are usually made from bank accounts. Whether that’s over the phone or via online submission, you’ll only handle payment in whichever way you’re comfortable with. To keep in line with industry trading standards, all payments made are secured and are totally safe.
At Red Rocket Couriers, payment is another area in which we hold our customers’ best interests at heart. We understand that people are sceptical about making a payment over the phone or online, so we offer a wide range of options that are available to you. These will be outlined for your selection at the initial point of contact.
The Only Same-Day Courier Service You’ll Ever Need… Red Rocket Couriers
So, now that you know what a same-day courier service is and how they operate, it’s time to choose the right one to partner with. We understand that trusting a courier service with the safe delivery of your items is a big decision, so it’s important that you choose the right one for the job.
At Red Rocket Couriers, we’re committed to helping customers throughout the UK get an efficient and reliable service that they deserve. With years of experience and long-running clients, we know what it takes to form the perfect working partnership. Whether it’s a one-off job or contract work, we can help you.
Don’t just take our word for it - see what our previous customers have had to say about us. For more information, please do not hesitate to get in touch with us. One of our expert team will be on hand to answer questions or queries that you may have about our services and your delivery requirements.