• Lee Gueller

Red Rocket Couriers: What Service Can I Expect?



No matter your consignment, when looking for a courier, we urge that you take your time with your decision. After all, you don’t want to be stuck with a courier that isn’t going to provide a high-quality, efficient service, do you? You’re putting your trust in a business to handle and transport your goods, so you want to make sure that you can trust and rely on them.


At Red Rocket Couriers, that’s what we’re all about - honesty and transparency from the initial point of contact to long after your goods have been safely delivered. That’s what the foundations of long-standing partnerships are built on and ensures that jobs are carried out successfully, time and time again.


With that in mind, this post will highlight a selection of questions that we’re constantly faced with during our customers’ research process. That way, we’re taking the stress and pressure out of the decision and helping you make an easier, more informed choice when finding the perfect courier for your needs and requirements.


We’ll cover:


  • What Items Can I Send?

  • When Can I Arrange For Them to be Collected?

  • When Will They be Delivered?

  • What Type of Vehicle Will I Need?


What Items Can I Send?


This is one that we get a lot - and it’s a pretty straightforward answer. Anything! Over the years, you’d be surprised at some of the consignments that we’ve worked on. From the transportation of animal livestock to critical pharmaceutical products - and everything in between, there’s no limit to what our team and fleet can safely carry out.


No request is too unusual or impossible - trust us. We aim to accommodate every need of our customers, no matter what their request is. We regularly work on large jobs and smaller ones too. So, whether you need your passport dropping off at the airport in super quick time or you’re looking to arrange a long-standing contract, we’re here to help.



To date, our most unusual request would be to transport a single screw from Inverness to Brighton. That’s over 600 miles - all for the sake of one single screw! However, if our customers need it doing, then that’s exactly what they get. So, please don’t be put off thinking that your items are ineligible to warrant the use of a courier service as they most definitely won’t be.


When Can I Arrange For Them to be Collected?


While everybody loves to be organised, we appreciate that sometimes it’s easy to drop the ball. Everybody makes mistakes, it’s natural! However, with Red Rocket Couriers, your mistakes no longer have to be costly. Our same-day courier service ensures that your items reach their destination in a safe and timely manner.


After our initial conversation and once we’ve received payment, we can arrange for one of our team to be with you within the hour. Our 60-minute collection window stands for all regions of the UK, so wherever you are, we can be there for you. Whether you need something nipping across town or the whole country, we can guarantee a safe same-day delivery.


For example, if you’ve forgotten a loved one’s birthday (we’ve all been there), you can arrange a collection of your item and have it with them on the day. That way, you can stay in the good books with your family and remove any risk of your parcel becoming lost in the post too - that’s a winner in our eyes.


So, we cater to those who need an urgent response and delivery service. Plus, for the organised one amongst us, feel free to get in touch and arrange a collection date and time that’s flexible around your schedule. Of course, if you’re looking to book a long-standing contract, again, that’s completely on your terms too. We can meet any needs and requirements - FACT.


When Will They be Delivered?


Similarly to the arrangement, your delivery date is completely on your terms too. It can be as quickly as we can, or specified delivery dates can be arranged. Of course, if you’re in an emergency situation by which you need your products immediately, we’ll be on hand to fulfil the shortest delivery time that we can.


For example, when holding business events, a lot of equipment is required. Whether that’s in-person or virtual events (which we’re all slowly becoming a lot more acclimated to). Forgetting a piece of equipment could massively affect the smooth running of the event, so you’re going to need it as quickly as possible. With that in mind, we’ll collect the item within 60 minutes and will have it delivered to you as safely and as quickly as possible to ensure that your event can run smoothly and still be a success.



Whereas, if you know that you’re going to need a product delivered on a specified date, you can let us know way in advance. That way, we can work together to find the most suitable time and collection process to make things as easy and as stress-free from your side as it can be. Sending items should be a breeze, and that’s what we aim to uphold always.


For total peace of mind and real-time updates, all of our deliveries can be tracked for regular progress updates. That way, you can see exactly where your goods are and what time they’re due to arrive. This allows you to give the recipient a more precise time to expect the item so that you can arrange for them to be received effectively.


What Type of Vehicle Will I Need?


The size of the vehicle that you need will be completely dependent on your items. For example, if you’re sending a single parcel, you’re not going to need a 40ft artic lorry, are you? At Red Rocket Couriers, our fleet range is huge, so you can rest assured that you’ll be allocated the best delivery option for your request - and the environment too.


Of course, different products need to be handled and stored in different ways. Recently, we’ve been carrying out a lot of tasks with the NHS and within the healthcare industry that has involved the transportation of different drugs and medicines. Each drug has its own handling and storage requirements, which our temperature-controlled vehicles are more than capable of meeting.


The type of vehicle that’s allocated is crucial to the success of the delivery. If products aren’t handled properly, then they’re not going to reach their destination in the desired condition, are they? At Red Rocket Couriers, you can be at ease that we’ll find the right vehicle to cater to your needs. That way, your items will reach their destination in the condition that they’re collected in.


Put Your Trust in Red Rocket Couriers


There’s a reason that our customers put their trust in us - because we care about your requests and needs. Many other businesses in the industry care about lining their own products - and it shows in their service. At Red Rocket Couriers, we go the extra mile to ensure that your needs and requirements are always exceeded.


Our team treats every job the same. Whether we’re transporting small goods or working on critical healthcare products, the same level of professionalism is carried out in every consignment. We’re vastly experienced and can guarantee that there’ll be a service that’s perfect for your request.


For more information, please don’t hesitate to fill in your free quote! Or, if you’d like to speak directly with one of our expert team, get in touch with us today. We’re always on hand to answer any questions or queries you may have. Plus, alleviate any worries that may have arisen from poor previous experiences with inferior businesses. We look forward to speaking with you!

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